We work with you to determine your business culture, the culture that you desire and need to deliver the results and experience you want to provide, and discover the barriers holding you back.
Once you understand where you are and where you want to be, you need to take action to transition from current state to future state. We help you to determine the interventions that are right for you, your customers, and your people.
A plan is just a dream unless executed. You may wish to implement this culture plan yourself, or to engage with a culture consultant to keep you accountable and assist you along the way.
Frequently Asked Questions
What is Organisational Culture?
Organisational culture is the vision and values that emanates from your entire organisation, from the board to your cleaners.
Organisational culture must be grounded in reality. Defining new values and vision is a start, but it is useless unless it is being reflected by your team. Often multiple competing cultures will also emerge, and learning how to deal with these and co-operate effectively is essential to a healthy organisational culture.
Why is Organisational Culture Important?
Gallup tells us that 85% of the world’s workforce is not fully engaged at work. This is concerning given that great engagement increases productivity and performance. If your employee engagement is concerning you then your business culture isn’t delivering the outcomes we desire.
How do I Know if my Business Culture is Effective?
Many business owners want a high performing organisational culture. Your business’ culture will reflect in the outcomes you are getting for your organisation. Therefore, it goes to reason that if the outcomes you are getting are lower than you want you need to look at your culture.
How do I Change my Business' Culture?
Changing business culture can be a challenge and many leaders are not sure where to start.
We are specialists in leading organisations through culture evolution and provide leaders with a simple road map on how their business culture evolves.
Using contemporary methodologies and deploying interventions that support the entire business culture ecosystem, we provide specialist advice, coaching, mentoring and leadership support that encourage continual culture development.
We typically help our clients to improve their business culture through the following interventions:
Culture Diagnosis (see our OCI/OEI program).
An onsite expert to guide and challenge you while you embed new ways of working.
A robust business culture evolution plan.
Coaching, mentoring and guidance your leaders.
Training and capability building for your staff (see our ‘ViVa Culture’ program).
Organisational development projects.
Capability development for leaders (see our ‘Leading culture evolution’ program).
Business culture engagement and communication programs.
DIY Culture Starters – Action Guide
What can you do to improve the employee experience and culture of your business or team? Culture is the DNA of any business, so you can’t leave it to others to fix. Culture is an ‘everybody job’. Here are 100 quick tips anyone can do that will create a more collaborative, positive, and achievement-oriented workplace.
Interested in Learning More?
Elders LTDElizabeth SargeantTechnical Project Manager
“Roxy brought a wealth of pragmatic change management knowledge and experience to our project. She instinctively knew where we would gain the most benefit and carefully guided the team through the change journey. As a leader, Roxy embodies an ethos of change. She readily approaches new challenges with an enthusiasm that inspires all those on a change journey to follow her lead. When Roxy’s time with us ended we had confidence in addressing change, a better understanding of the “WHY?”, and a great tool kit of resources."
SA WaterJulie ArbonManager, Business Development
“The organisation had just been through a major restructure. I had a new role with a new boss in a different business unit that had a new General Manager. I needed help coping with the change as well as adjusting to the demands of my new role. I was fortunate to have several coaching sessions with Michelle of SynergyIQ. Michelle’s insights and guidance provided me with strategies to deal with the uncertainties and challenges that arose from the major organisational change. Michelle’s experience in organisational development shone through as she was able to navigate through some difficult people issues and offer practical solutions. I felt energised and very positive after each coaching session.”
Meals on Wheels SASharyn BoerCEO
“Our social enterprise serves an important section of our community and I want the best outcomes for them. That’s why, with Michelle of SynergyIQ’s help, we have focused so strongly on creating a highly collaborative and customer centric culture. Michelle’s understanding of what you need to do to create the kind of culture you need for your customer, and her ability to communicate this understanding is excellent. I know for purpose and commercial business leaders will benefit from Michelle’s experience and knowledge.”
Enzen AustraliaDavid ScarsellaGeneral Manager Next Generation Electrical
“SynergyIQ partnered with Enzen to deliver all the Change Management, Communications, Stakeholder Engagement and Information Deployment for our client who underwent an IT Separation. The SynergyIQ team went above and beyond, often doing more than their scope of work in order to help the team achieve the desired outcome. SynergyIQ are a delight to work with and provide a quality organisational change team. Michelle, Daniel and the team go to lengths to achieve high-quality results for their clients. Highly Recommended.”
NovatechLeko NovakovicManaging Director and Founder
“Novatech is a fast-moving company serving customers internationally. We work in a highly competitive market and have a strong focus on quality, and that’s why we focus so much on leadership and culture. With SynergyIQ’s help we identified what our strengths and opportunities were and she has helped us to create a way to fix the gaps. Michelle helped us to bring our people along for the journey. I know other business owners will benefit from Michelle’s ability to dissect problems, and to help design a culture that works for their customers and teams.”