CASE STUDY
Values and Behaviours Refresh
1 min read
- June 30, 2020

Confidential
government
300 staff
Background
- Government Agency
- Employees – 300 (Offices in each state)
- Management staff – 25 (including 6 Executive)
Problem
- To implement new legislative standards,
- New behaviours to support changes
- Support change agents across business.
- Values are generic and need to be personalised
- Behaviour Framework Development
Solution
- Values and behaviours change management plan
- Behaviour capabilities workshops
- Group coaching in change
- Behaviour capability framework
- Deployment strategy developed
-
Support systems developed
-
Staff from all states engaged in change
- Results (within 3 months):
- 2 office engaged in focus groups and change activities (ongoing)
- Behaviour statements drafted
- Culture program reviewed
- Coaching program for internal change team