CASE STUDY

Values and Behaviours Refresh

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watch-icon June 30, 2020

Confidential
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government

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300 staff

background
Background

  • Government Agency
  • Employees – 300 (Offices in each state)
  • Management staff – 25 (including 6 Executive)

problem
Problem

  • To implement new legislative standards,
  • New behaviours to support changes
  • Support change agents across business.
  • Values are generic and need to be personalised
  • Behaviour Framework Development

solution
Solution

  • Values and behaviours change management plan
  • Behaviour capabilities workshops
  • Group coaching in change
  • Behaviour capability framework
  • Deployment strategy developed
  • Support systems developed
  • Staff from all states engaged in change
  • Results (within 3 months):
  • 2 office engaged in focus groups and change activities (ongoing)
  • Behaviour statements drafted
  • Culture program reviewed
  • Coaching program for internal change team